ChildWatch® Web Frequently Asked Questions (FAQ)

We understand you will have questions.  That's why we've prepared a list of frquently-asked ones to handle the most common of questions for your review of ChildWatch® Web for your business.

If after reading our FAQ, you have further questions, we'd be happy to assist you.  Simply contact us and let us know how we may be of assistance.

What is ChildWatch® Web compatible with?

This system works with nearly any operating system, whether Windows- or Macintosh-based AND whether on dial-up or broadband (DSL/Cable)!  The requirements for running ChildWatch® Web are very basic.
 
Is ChildWatch® Web right for me?  How can I be sure the program is right for my center?

Try it out! FREE!  We offer a fully-working demo version.  You may enter actual families, perform billing, track attendance...as though you had already purchased the program.
 
Already signed-up? If at any point, you decide the program isn't right for you, you may cancel your service at any time.  It's that easy!  No long-term contracts or large cash outlays - perfect for small businesses or for budgeting!
 
Keeping up with immunizations is a hassle. Can ChildWatch® Web alleviate this drudgery?

Yes.  ChildWatch® Web is designed to automatically track and report child immunization records and statuses. At any point, you can report which children are up-to-date and which are past due.  Parents can automatically be notified upon checkin about upcoming and past due shots.
 
Can I define my own fields within ChildWatch® Web?

Yes.  ChildWatch® Web offers user-defined fields to allow data storage beyond our own ideas.  In addition, we offer a "notes" area in which users may comment about an incident or store other information.
 
Are time clocks required to track employee time & attendance?

Time clocks are not required.  Employees simply clock in and out at any of the ChildWatch® Web stations in the center.  If using touchscreens for parents to check children in & out, these screens may double in function by providing employees quick access to log themselves in and out, whether for the day or for meal breaks.
 
We use QuickBooks® for our business. Can CWW integrate with it so we don't have to re-enter everything?

Yes!  CWW provides seamless integration with QuickBooks for both your Accounts Receivable and Employee T&A data.

At any point, you can use our QuickBooks® Links to import your CWW data. The Accounts Receivable data are imported as "General Journal" entries and the Employee T&A data are imported directly into employee Timesheets making your Payroll Processing a snap!
 
Is ChildWatch® Web right for me?  How can I be sure the program is right for my center?

Try it out! FREE!  We offer a fully-working demo version.  You may enter actual families, perform billing, track attendance...as though you had already purchased the program.
 
We frequently take our classes on field trips.  There is a separate charge for each outing.  Do we have to bill each child individually?

Field trips and miscellaneous charges are quickly and easily handled within ChildWatch® Web .  You can bill an entire classroom for a trip to the library in a matter of a few clicks.  You can charge standard rates or override with a special one.  Whether by classroom, group, or individually, ChildWatch® Web allows quick and flexible billing.
 
We like to know we're always up-to-date.  When are updates available and how are they distributed?

ChildWatch® Web
is a web based program - because of this you are always “up-to-date”.

What are some of the pluses of ChildWatch® Web?

ChildWatch® Web offers many benefits to you and your clients. Below you will find a few of these benefits: 

No Software to Install
You only need a compatible browser (e.g. Internet Explorer 6+).  We are compatible with nearly any computer, whether PC or Macintosh, and best of all - you are always “up-to-date” because everything exists on the web.
Securely Access the Program Anywhere
Imagine being able to access you centers data, whether you’re away on vacation, at another office, or at your own home.  Any posting or changes you make from your home or office will be instantly reflected in the data at the center.  Send a message to your staff, see how the receivables are going and who has outstanding charges.  Quickly see how many employees were late to work.  Manage multiple centers with the click of a button!
Low Monthly Fee - Cancel at Anytime
Not only does this program offer great versatility but also is available for a low monthly fee.  If at any point you decide the program isn't right for you, you may cancel your service at any time.  It's that easy!
Convenience to your Parents/Clients
As part of our optional eServices, parents will be able to access account information, pay on-line, send messages to your staff, authorize other adults for pickup/drop off...and much more!  Remember that you are always in control; you can deny or grant access to these features for any of your clients.

 

 

ChildWatch®

  • Windows
  • single-location businesses
  • Manual Upgrades & Backups
  • requires internet for download and upgrades
  • Manage locally only
  • One-time purchase
  • LIMITED support included
  • More…

ChildWatch® Web

  • Windows / Macintosh
  • Internet-delivered
  • dial-up or broadband
  • Single- or multi-location businesses
  • Auto Upgrades & Backups
  • Manage from home, travel
  • Lifetime support included
  • More…

ChildWatch® Web CACFP

  • Windows / Macintosh
  • Internet-delivered
  • dial-up or broadband
  • Single- or multi-location businesses
  • Auto Upgrades & Backups
  • Manage from home, travel
  • Process CACFP claims
  • Lifetime support included
  • More…